Privacy Policy

Unique Crystals Privacy Statement

This privacy statement explains how your personal data is collected, used, and shared when you use uniquecrystals.ch (the website) or make a purchase there.

When you visit the website, we automatically collect certain information about your device, including information about the web browser, the IP address, the time zone, and some of the cookies installed on your device. As you browse the website, we also collect information about the individual web pages or products you view, the websites or search terms that led you to the website, and information about how you interact with the website. We refer to this automatically collected information as "device information."

We collect device information using the following technologies:

- "Cookies" are data files stored on a device or computer and often contain an anonymous unique identifier. More information about cookies and how to disable them can be found at http://www.allaboutcookies.org.

- "Log files" record actions on the website and collect data such as IP address, browser type, internet service provider, referring/exit pages, and date/time stamps.

- "Web beacons," "tags," and "pixels" are electronic files used to collect information about how you navigate the website.

If you make or attempt to make a purchase on the website, we also collect certain information about you. This includes name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as "order information."

By "personal data" in this privacy statement, we mean both device information and order information.

We generally use the order information we collect to fulfill orders placed through the website (including processing your payment information, arranging shipping, and sending invoices and/or order confirmations).

We also use this order information to:

Communicate with you; check our orders for potential risks or fraud; and provide you with information or advertising related to our products or services, as long as this aligns with your privacy settings.

We use the device information we collect to check for potential risks and fraud (especially your IP address) and generally to improve and optimize our website (for example, using analytics about our customers’ browsing behavior and their interaction with the website, as well as to assess the success of our marketing and advertising campaigns).

We share your personal data with third parties who help us use your personal data as described above. For example, we use Shopify to run our online shop. More information about how Shopify uses your personal data can be found here: https://www.shopify.com/legal/privacy. We also use Google Analytics to understand how our customers use the website. More information about how Google uses your personal data can be found here: https://policies.google.com/privacy?hl=de. You can disable Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your personal data to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful request for information we receive, or to protect our rights otherwise.

As described above, we use your personal data to provide you with targeted advertising or marketing messages that we believe may be of interest to you. More information about how targeted advertising works can be found on the Network Advertising Initiative ("NAI") disclosure page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can disable some of these services through the Digital Advertising Alliance’s opt-out portal: http://optout.aboutads.info/.

Please note that we do not change our data collection and use practices on our website when we receive a "Do Not Track" signal from your browser.

If you reside in Europe, you have the right to access the personal data we hold about you and to request correction, updating, or deletion. If you wish to exercise this right, please contact us using the contact details below.

If you reside in Europe, we also point out that we process your data to fulfill contracts with you (for example, when you place an order through the website) or to pursue our legitimate business interests as described above. Please also note that your data is transferred outside Europe, including to Canada and the United States.

If you place an order through the website, we keep your order information for our records unless you ask us to delete this data.

The website is not intended for persons under 18 years of age.

We may change this privacy statement from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

If you need more information about our privacy practices, have questions, or wish to file a complaint, please contact us by email at bs@uniquecrystals.ch.