📦 Shipping & Delivery

Shipping within Switzerland

📌 Shipping costs: Shipping costs within Switzerland depend on the weight and size of the package. Shipping is free for orders over CHF 100.

📌 Shipping time: Orders are usually processed and shipped within 1–2 business days . Delivery time is usually 1–5 business days , depending on whether you choose A- or B-Post.

📌 Shipping service provider: Shipping is carried out by Swiss Post .

Shipping abroad

🌍 Shipping costs: Shipping costs for international orders vary depending on the destination country and the weight of the package. The exact shipping costs will be displayed during checkout.

🌍 Shipping Time: International orders are processed and shipped within 1-2 business days . Delivery time varies depending on the destination country and can take 7-21 business days . Customs clearance may cause delays.

🌍 Shipping service provider: International shipping is carried out by Swiss Post .

General information

🔹 Customs Fees & Import Taxes: Please note that international orders may be subject to customs fees and import taxes , which are the responsibility of the recipient. Please check with your local customs authorities in advance for possible additional charges.

🔹 Packaging: I attach great importance to careful and secure packaging so that your crystals arrive undamaged.

🔹 Returns: You can return items within 14 days of receipt , provided they are in perfect condition . Please contact me in advance to arrange the return. You are responsible for the return shipping costs.

🔹 Disclaimer: I assume no liability for loss, non-arrival, or theft of the shipment. For additional security, I recommend choosing the "Registered" shipping option.

📩 Questions?

If you have any questions about my shipping policies or need support, you can reach me anytime via the contact form or by email . I'll be happy to help! 😊✨