📦 Shipping & Delivery

Shipping within Switzerland

📌 Shipping costs: The shipping costs within Switzerland depend on the weight and size of the package. Shipping is free for purchases over CHF 100.

📌 Shipping time: Orders are usually processed and shipped within 1–2 working days. The delivery time is normally 1–5 working days, depending on whether you chose A or B mail.

📌 Shipping provider: Shipping is done with the Swiss Post.

Shipping abroad

🌍 Shipping costs: The shipping costs for international orders vary depending on the destination country and the weight of the package. The exact shipping costs will be shown to you at checkout.

🌍 Shipping time: International orders are processed and shipped within 1–2 working days. The delivery time varies depending on the destination country and can be 7–21 working days. Customs clearance may cause delays.

🌍 Shipping provider: International shipping is done with the Swiss Post.

General information

🔹 Customs fees & import taxes: Please note that international orders may incur customs fees and import taxes which must be paid by the recipient. Please check with your local customs office beforehand about possible additional costs.

🔹 Packaging: I place great importance on careful and secure packaging so that your crystals arrive undamaged.

🔹 Returns: You can return items within 14 days of receipt provided they are in perfect condition. Please contact me beforehand to arrange the return. You bear the return shipping costs.

🔹 Disclaimer: I accept no liability for loss, non-arrival, or theft of the shipment. For extra security, I recommend choosing the shipping option “Registered”.

📩 Questions?

If you have questions about my shipping terms or need assistance, you can reach me anytime via the contact form or by email. I am happy to help! 😊✨